Customer portal
Signup, profile, vehicle garage, appointments, approvals, invoices, notifications, service history, support requests, and customer-visible replies.
Platform
The AutoSRV platform connects the front desk, the technician bay, and the customer.
Built from the AutoSRV product roadmap and BRD, the platform story spans customer portal, appointments, workshop management, job cards, technician tasks, approvals, service history, invoicing, notifications, support, mobile APIs, and future OEM intelligence.
Operating Layer
Core modules for service businesses.
The website copy stays separate from the actual software platform. These modules describe the product vision and existing functional base without exposing production systems.
Vehicle garage
Customer vehicles can connect to VIN, chassis, odometer, city, registration, images, model details, and service records.
Appointments
Booking flows support vehicle selection, service, workshop, city, 30-minute slot, complaint notes, reschedule, cancel, and workshop confirmation.
Workshop management
Workshop masters, cities, working hours, bays, services, inventory-linked components, branch isolation, and role-based visibility.
Job card workflow
Confirmed appointments can produce job cards with waiting, checked-in, work-in-progress, QC, ready, paid, delivered, and cancelled states.
Technician workspace
Focused queues, assigned jobs, technician actions, notes, time logging, parts requests, and simplified screens for shop-floor execution.
Approvals and QC
Additional parts approvals, customer decisions, QC checklist support, delivery checklist, handover notes, sign-off, and delivery state handling.
Invoicing and history
Job card invoices, labor and parts, discounts, taxes, linked invoice visibility, PDF routes, service receipts, and service history generation.
Support and notifications
Customer complaints, SLA fields, replies, read actions, appointment updates, approval requests, invoice notices, and service-history events.
Product Architecture Snapshot
Separated website and platform
Marketing websitePages, SEO, proof board, contact forms
Placeholder URLsLogin, get started, provider signup, demo
Production platformExternal portal and mobile API environment
Replace laterUpdate config values without rebuilding pages
Config-firstAll platform CTA routes live in one JavaScript file.
Public-site readyFast pages for the AutoSRV marketing experience.
Asset slotsLogo, team photos, screenshots, contact, social links.
Separation
The website does not depend on the software platform.
AutoSRV can market the platform, capture interest, and route visitors to the correct future destinations without mixing the marketing site with the operational software.
Clear CTAs
Login, get started, demo, customer portal, and provider signup journeys route visitors to the right next step.
Screenshot-ready pages
The proof-board visuals can be replaced with real production screenshots when available.
Static deployment
No database or app server is required for the marketing website itself.
Roadmap
Advanced capabilities planned for scale.
The BRD feature list includes enterprise and OEM-facing capabilities that can expand the platform beyond workshop operations.
OEM and manufacturer intelligence
VIN validation, manufacturer command centers, dealer scorecards, warranty approvals, recall matching, and dealer-to-manufacturer inventory workflows.
AI and analytics
Preventive maintenance recommendations, complaint theme detection, anomaly detection, inventory forecasting, and governed data warehouse integration.
Payments and communication
Online payment gateways, SMS, email, WhatsApp, push notifications, reminders, approvals, invoices, feedback, and escalation notices.
Customer services
Roadside assistance, pickup and drop, courtesy vehicle coordination, dispatch, scheduling, billing, and customer communication.